Services

Three depth-first service lines, supported by add-ons that extend core engagements. All project work is fixed-fee, so you know exactly what you're paying before work begins.

Core Service Offerings

Three primary service lines chosen for depth of expertise, client market fit, and demonstrated outcomes.

Accessibility Auditing & Remediation Support

Comprehensive WCAG 2.1/2.2 and Section 508 audits with hands-on remediation support. Unlike audit-only engagements, remediation guidance goes beyond a violation list, providing replicable remediation patterns tied to your specific tech stack that developers can apply systematically across the entire product.

What makes this different:

  • Every audit includes an Executive Summary for non-technical stakeholders and an Audit Findings report with up to 12 data points per violation.
  • Findings are organized by replication pattern where possible allowing your team to fix it correctly once and resolve across dozens of instances.
  • Manual and automated testing with a complete suite of tools across mobile, Windows, and Mac devices.
  • Full code evaluation with specific and extensive experience working in complex applications or components.

Supported platforms:

Web
HTML/CSS, React, Vue, Angular, WordPress, Drupal, Squarespace/Webflow, React Native, and more
Documents
PDF/Acrobat Pro, Microsoft Office (Word, Excel, PowerPoint)
Mobile
iOS (VoiceOver), Android (TalkBack), native and hybrid
Multimedia
Video captioning compliance, audio description assessment
Auditing & Remediation Pricing Tiers
Tier Scope Deliverable Timeline
Quick Scan Up to 15 pages, automated + manual spot check Findings report + priority matrix 3–5 days
Standard Up to 75 pages or 10 user journeys Full report + developer remediation guide 1–2 weeks
Comprehensive Full site/app and document library Report + remediation guide + VPAT draft 2–4 weeks
Remediation Consultation Developer consultation during fix implementation Code review + guidance sessions Ongoing

Accessibility Education & Training

Structured accessibility training designed for teams who build, manage, and govern digital products. Each program is technical, practical, and tailored to your organization's tools, team structure, and current maturity level.

Curriculum-based training programs include learning objectives, hands-on exercises, and facilitation guides, equally effective with developers implementing ARIA patterns or executives understanding ADA or Section 508 compliance risk.

Delivery formats:

  • Half-day workshops (3.5 hrs): focused skill-building on a single topic or role
  • Full-day workshops (6–7 hrs): comprehensive track with exercises and assessments
  • Multi-session series (4–8 weeks): curriculum-based programs with ongoing cohort delivery
  • Lunch-and-learn (60–90 min): organizational awareness introduction

Audience tracks:

Developer Track
WCAG implementation, ARIA patterns, testing workflows, CI integration
QA & Testing Track
Manual testing protocols, AT setup, violation reporting standards
Product Manager Track
Accessibility in the product lifecycle, acceptance criteria, procurement
General Staff Track
Organizational awareness, disability inclusion, reporting accessibility issues
Education & Training Pricing Tiers
Format Scope Deliverable Prep Time
Lunch & Learn 60–90 min awareness Slide deck + resource guide 1 week
Half-Day Workshop 3.5 hrs for a single track Slide deck including exercises and session recording 1–2 weeks
Full-Day Workshop 6–7 hrs with full track curriculum Full curriculum package 2–3 weeks
Multi-Session Series 4–8 sessions based on a custom curriculum Full program and facilitator guide 3–4 weeks design

Accessibility Testing Tool Support

Some organizations invest in accessibility testing tools but struggle to operationalize them. They have axe, WAVE, or a CI integration, but no consistent workflow, no trained users, and no quality baseline. This service helps teams build testing infrastructure that actually gets used.

From tool selection to workflow design to custom prioritization frameworks, this service connects the right tools to the right processes, so accessibility testing becomes a sustainable part of how your team works, not an afterthought.

Service scope includes:

  • Tool selection consulting or creation: ensure your team has the integrations they need for their workflows.
  • Workflow design: repeatable testing protocols for dev, QA, and release gate stages
  • Custom prioritization tooling: taking your organizations values and recuirements into a prioritized checklist
  • CI/CD integration guidance: embedding accessibility checks into pipelines
  • Team training on tool usage for QA and development staff
Testing Tool Support Pricing Tiers
Tier Scope Deliverable Timeline
Tool Assessment Evaluate current tools and workflow gaps Recommendations report 3–5 days
Workflow Design Full testing workflow design and documentation Protocol documents and team training 2–3 weeks
Prioritization Tool Custom property prioritization framework Configured Excel tool and guide 1–2 weeks
CI/CD Integration axe-core and other pipeline integration support Working integration and documents Varies

Secondary & Add-On Services

Available as add-ons to primary engagements or as standalone projects for organizations with existing audit data.

Organizational Accessibility Maturity Assessment

Drawing on a proprietary Accessibility Maturity Model, this assessment evaluates your organization's current state across policy, process, tooling, training, and culture and delivers a structured improvement roadmap. Often best used as a follow-on to an initial audit engagement.

Organizational readiness required for standalone engagement.

VPAT / ACR Generation

Voluntary Product Accessibility Template and Accessibility Conformance Report generation for software vendors and procurement-sensitive organizations. Available as an add-on to a comprehensive audit or standalone for clients with existing audit data.

Requires prior audit data or independent assessment access.

Ongoing Monitoring Retainer

Monthly accessibility monitoring for clients with active development pipelines. Includes scheduled automated scans, regression reporting, and advisory access. Designed for clients post-audit who want to maintain conformance without a dedicated internal specialist.

Month-to-month engagement and invoicing.

Pricing Philosophy & Engagement Model

All project work is priced specifically to your needs and scoped to agreed deliverables. We do not use hourly billing. You know exactly what you are paying before work begins.

  • Fixed-fee project work

    You know the cost before work begins. Scope defined upfront in the written proposal.

  • Standard project rate equivalent

    Pricing is defined upfront in your written proposal before work begins.

  • Retainer rate (advisory + monitoring)

    Billed monthly with no minimum commitment.

  • Government & public sector

    Rates available upon request by engagement scope and budget constraints.

Standard Engagement Terms

  • All projects begin with a free 20–30 minute discovery call
  • Proposals delivered within 24 hours of discovery call
  • Project work requires 50% deposit before commencement
  • Deliverables are reviewed with you before final delivery, with one revision round included